European consumer electronics group Electrolux has highlighted the challenges of over the air updates in the connected home with a problem in Belgium.

A recent update to its AEG KMK968000T connected combination microwave and oven used an incorrect software image intended for a steam oven. This had a different WiFi driver, leaving the microwave unusable.

“一个员工手动输入一个错误的号码,作为原因的ing a faulty update to be rolled out. That has caused all microwave ovens of this type to stop working in the Benelux,” said the company.

The fix is having to be applied by a visit by a repair technician.

This comes as Electrolux is a founder member of the Home Connectivity Alliance (HCA) and launched the world’s first AI-driven, machine learning connected oven.

The HCA was launched at the CES show in the US in January and includes Samsung Electronics, Haier, GE Appliances, Arçelik, American Standard Heating and Air Conditioning and Trane Residential. It aims to make devices and apps work together across different brands with a focus on consumer safety and data privacy.